Last Updated: April 29, 2025

Introduction and Scope

This Privacy Policy (“Policy”) describes how myNIME (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our web-based platform, websites, mobile or desktop applications, related services, and any other online interface or communications (collectively, the “Services”). By accessing or using our Services, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree to any provision herein, you must immediately discontinue using the Services.

Acceptance of Terms

Your use of our Services signifies your explicit acceptance of this Policy and any updates we may make. We reserve the right, at our sole discretion, to modify this Policy at any time. Any such modification will be posted on our official website or made available through our Services, and the “Last Updated” date at the top will reflect the effective date. Your continued use of the Services following any posted modification constitutes your acceptance of the revised Policy

Information We Collect

We collect various categories of information, which may include but is not limited to:

1. Personal Information:

• Names, email addresses, telephone numbers, mailing addresses, and other contact details.
• Professional or business-related information such as company name, job title, broker/license numbers, and similar data.

Information We Collect

We collect various categories of information, which may include but is not limited to:

1. Personal Information:

• Names, email addresses, telephone numbers, mailing addresses, and other contact details.
• Professional or business-related information such as company name, job title, broker/license numbers, and similar data.

2. Property and Insurance Data:

• Information relating to real estate properties (HOA, Condo, Co- op, Retail) and their insurance coverage (policies, claims, premiums, broker details, and carrier information).
• Loss histories, claim details, billing and payment records, and documentation uploaded by Users.

3. Usage Data:

• IP addresses, device identifiers, browser types, operating systems, and information about your interactions with our website or application (e.g., pages viewed, links clicked, session duration).
• Log files, analytics data, and other technical diagnostic information used to monitor and improve our Services.

4. Cookies and Similar Technologie:

• We may use cookies, web beacons, and other tracking mechanisms to gather information about your interactions with our Services. For more details, see our [Use of Cookies Policy] or related disclosures.

5. Sources of Information

We may collect information from the following sources:

• You: Information you provide directly when creating an account, uploading documents, or communicating with us.
• Third Parties: Data from Brokers, Sub Admins, Carriers, or other individuals and organizations authorized to share information with us.
• Automated Technologies: Tools and scripts that passively collect usage data, error logs, and system analytics.

How We Use Your Information

We use your personal information for a variety of lawful purposes, which may include:

• Service Provision: To authenticate users, maintain accounts, and deliver requested services, including insurance data consolidation, portfolio management, and data analytics.
• Platform Operations: To monitor system performance, detect and prevent fraud, troubleshoot software bugs, conduct security checks, and maintain the general integrity of our Services.
• Communication: To send administrative or service-related notifications, such as updates on new features, system maintenance, changes to our policies, or responses to your inquiries.
• Compliance: To comply with applicable federal, state, local, and international laws, regulations, and legal processes, including those related to insurance, data protection, and consumer protection.
• Business and Strategic Analysis: To aggregate and anonymize data for research, statistical, and analytical purposes aimed at improving our Services or developing new services.

Legal Bases for Processing (Where Applicable)

To the extent required by law (e.g., under the EU’s General Data Protection Regulation or similar data-protection regimes), we rely on one or more of the following legal grounds to process your personal information:

• Consent: You have given us permission to collect and process your information for stated purposes.
• Contractual Necessity: Processing is necessary to perform our contractual obligations or to take steps at your request prior to entering into a contract.
• Legitimate Interests: We have a legitimate interest in processing your data, and such processing does not unduly infringe on your rights or freedoms.
• Legal Obligation: We are legally required to process or disclose your information under certain laws or regulatory frameworks.

Disclosure of Your Information

We may share or disclose your personal information under the following circumstances

• Service Providers: You have given us permission to collect and process your information for stated purposes.
• Contractual Necessity: We engage third-party vendors and contractors to perform specific functions on our behalf (e.g., hosting, data analytics, payment processing). These service providers have access to information as needed to perform their roles but are contractually bound to maintain confidentiality.
• Brokers, Carriers, and Property Management Entities: In accordance with the Services’ functionality, we share relevant insurance or property data with authorized Brokers, Sub Admins, Carriers, or Property Management Companies.
• Corporate Transactions: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, we reserve the right to transfer all personal information in our possession to the acquiring entity.
• Legal Requirements: If required to do so by law, or in a good-faith belief that such disclosure is necessary to comply with legal obligations, we may disclose your personal information to law enforcement, regulatory bodies, or in response to a valid subpoena, court order, or legal process.
• Protection of Rights: We may disclose personal information to protect the rights, property, or safety of myNIME, our employees, our users, or others, or to enforce our Terms and Conditions or this Policy.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law, regulations, or legitimate business interests. When your information is no longer required, we will securely delete or anonymize it, subject to operational and legal constraints.

Data Security

• Security Measures: We have implemented commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. HOWEVER, WE MAKE NO GUARANTEE THAT OUR SECURITY MEASURES WILL PREVENT ALL BREACHES OR UNAUTHORIZED ACCESS.
• User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. We disclaim any liability arising from your failure to keep such information secure.
• Brokers, Carriers, and Property Management Entities: In accordance with the Services’ functionality, we share relevant insurance or property data with authorized Brokers, Sub Admins, Carriers, or Property Management Companies.
• Disclaimer: TO THE FULLEST EXTENT PERMITTED BY LAW, MYNIME DISCLAIMS ALL LIABILITY FOR ANY DATA BREACH, UNAUTHORIZED ACCESS, OR DISCLOSURE, INCLUDING ANY RESULTING DAMAGES OR HARM, EXCEPT WHERE PROHIBITED BY LAW.
• User Rights and Choices

Personal Information

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• Access: The right to request access to personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of personal data under certain circumstances.
• Restriction: The right to request limitation on the processing of personal data.
• Objection: The right to object to the processing of personal data, particularly for direct marketing or on legitimate interest grounds.
• Portability: The right to receive personal data in a structured, machine-readable format and to have that data transferred to another controller, where feasible.
  To exercise any applicable rights, please contact us at support@mynime.com. We may request additional information to verify your identity before processing certain requests. We reserve the right to decline requests that are vexatious, unfounded, or otherwise permitted to be refused by law.

International Data Transfers

By using the Services, you acknowledge and agree that your personal information may be transferred to, processed, and stored in countries outside of your own, including the United States. We make no representation that our Services are appropriate or available for use in other jurisdictions, and access to the Services from territories where their content may be illegal is prohibited.

Children's Privacy

Our Services are not intended for children under the age of 13, nor do we knowingly collect personal information from children under this age. If you believe we have collected information about a minor under 13, please contact us immediately at [Contact support@mynime.com], and we will take steps to delete such information as required by applicable law.

Third-Party Websites and Services

Our Services may contain links to third-party websites, services, or integrations. We do not control and are not responsible for the content, privacy policies, or practices of any such third-party websites or services. Your interactions with these external sites or services are governed by their respective privacy policies, and we disclaim all liability arising from your use of, or access to, any third-party website or service.

Data Breach and Incident Response

In the event of a data breach or security incident involving personal information, we will endeavor to notify affected parties and relevant authorities as required by applicable law. You expressly acknowledge that we shall not be liable for any damages arising from unauthorized access to, alteration of, or destruction of your data to the fullest extent permissible under law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MYNIME, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR OTHER PECUNIARY LOSSES) ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR THIS POLICY, EVEN IF MYNIME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY DIRECT DAMAGES SHALL BE LIMITED IN THE AGGREGATE TO THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO MYNIME IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS (US $100).

Indemnification

You agree to indemnify, defend, and hold harmless myNIME, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, losses, liabilities, damages, judgments, awards, fines, fees, costs, or expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to (a) your breach of this Policy; (b) your violation of any law or regulation in connection with your use of the Services; or (c) any third-party claim that content or information provided by you infringes or violates any rights of a third party.

Governing Law and Jurisdiction

• Governing Law: This Policy and any disputes arising therefrom shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law provisions.
• Jurisdiction All legal actions or proceedings arising under or relating to this Policy shall be brought exclusively in the state or federal courts located in Tampa, Florida. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection based on inconvenient forum or venue.

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at: myNIME
Tampa, Florida, USA
Email: support@mynime.com